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Version: rolling

Welcome

Welcome to the OpenCloud knowledge base​

Here you will find all the important information to successfully take the first steps in OpenCloud, to be able to solve technical problems flexibly yourself and to be able to answer frequently asked questions.

What is OpenCloud?​

OpenCloud is the file sharing and collaboration solution of the Heinlein Group.

Through intelligent file management and a strong open source community, files become valuable resources, effectively structured and usable in the long term. With flexible data rooms and intelligent access rights, teams can access and work together on data anytime, anywhere without barriers, but with a lot of productivity.

OpenCloud can be accessed in different ways, depending on the device and use case:

  • The "Web Client" provides full access to all OpenCloud features directly in the browser. It allows file management, user and space administration, and online collaboration via Collabora.

  • The "Desktop Client" synchronizes files between the OpenCloud and a local computer, enabling offline work and automatic updates.

  • The Mobile Apps for "iOS" and "Android" allow quick access to files and basic management functions while on the go.

Each client is designed for a specific workflow: the Web Client for full-featured online use, the Desktop Client for local synchronization, and the Mobile Apps for mobile productivity.

How can I use OpenCloud?​

Instructions on how to install and set up your own OpenCloud can be found in the "Admin" Documentation under "Getting-Started"

Documentation Versions​

Our documentation is versioned to ensure you always find the right information for your software version.

  • Rolling Version: Reflects the current development state. Changes are continuously added, but the documentation may be incomplete, as new features might not yet be documented. Ideal if you are using a pre-release or development build.
  • Stable Release Versions: Documentation for officially released versions — frozen, reviewed, and unchanged since publication.

You can switch between the Rolling version and specific Release versions using the version menu in the top right corner. Through intelligent file management and a strong open source community, files become valuable resources — effectively structured and usable in the long term. With flexible data rooms and intelligent access rights, teams can access and work together on data anytime, anywhere without barriers, but with a lot of productivity.

Table of contents​

User Interface and Navigation​

Here you will find general information about account settings, customizations and view modes.

Manage Files and Folders​

Here you will find information about the management of files and folders.

Share Files and Folders​

Here you will find information on how to share files and folders.

Working in Teams with Spaces​

Here you will find information for dealing with Spaces.

OpenCloud Desktop​

Here you will find information on how to install and set up the desktop client.

OpenCloud iOS App​

Here you will find information about the OpenCloud iOS App.

Roles​

Here you will find information about the different roles that can be assigned.

Administration of OpenCloud​

Here you will find information on what options admins have and how you can use them.

Common Issues and Help​

Here you will find information on common issues and help on how to solve them.